^{Ways to Bank with us} Call Center

At your service 24/7

Money never sleeps – which is why Al Hilal Bank offers both automated telephone banking and a personal Contact Center. Whichever way you choose to access our services, we ensure access to your accounts 24/7.

Features

• An automated phone banking system (Interactive Voice Response- IVR) allowing customers to interact with the bank directly and receive immediate response
• Highly qualified and attentive Contact Center agents, ready to service your banking needs when you require additional information or assistance.

Benefits and services

• Card blocking
• Card activation
• Letter requests - Liability Letter and Balance Certificate
• Change PIN request
• Credit Card available balance
• Credit Card statement
• Debit Card replacement request
• Credit Card replacement request
• Shopping Card PIN reset