Phone Banking

There are so many ways to get in touch with us.

  • If you're one of our valued customers, you can contact us 24 hours a day, 7 days a week, 365 days a year, through our number 600 522 229,
  • If you are outside the UAE contact us on +971 26 35 6020.

Even if you're not a customer you can give us a call anyway. Our friendly Contact Center agents will respond to your queries and will also give you information about our full range of Shari'a compliant banking products.

Interactive Voice Response Features & Functionalities:

  • Access to customer's bank details over the phone
  • Customers can dial +971-600-522229 for their banking needs, inquiries, applications and information requests
  • Authenticating customers by providing Account or File (CIF) Number or by using Voice Thump Recognition

Our Phone Banking Services include:

  • Balance inquiry
  • Last 5 transactions
  • Statement request
  • Cheque Book request
  • Finance Outstanding
  • Installment due amount & date
  • Deposit outstanding
  • Credit Cards Available Balance
  • Credit Card Payments
  • Credit Card Statement
  • Utility payments from Account & Credit cards
  • Fund T (Same CIF, Different CIF)

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