Phone Banking

Telephone banking – a worldwide personal service 24 / 7

As an Al Hilal Bank customer you can contact us 24 hours a day, 7 days a week, 365 days a year, through our number 600 522 229.

If you are outside the UAE contact us on +971 26 35 6020.

Automated Interactive Voice Response Features and Functionalities:

Offers Al Hilal Bank customers access to their account details and other financial services over the phone

  • Customers can dial +971-600-522229 for their banking needs, inquiries, applications and information requests
  • Customer accounts are authenticated by providing Account or File (CIF) Number, or by using Voice Recognition

Phone Banking Services include:

  • Balance inquiry
  • Last 5 transactions
  • Statement request
  • Cheque book request
  • Finance outstanding
  • Instalment due: amount and date
  • Deposit outstanding
  • Credit Cards available balance
  • Credit Card payments
  • Credit Card statement
  • Utility payments from account and Credit Cards
  • Fund T (Same CIF, Different CIF)

Not a customer yet?

We are always happy to receive calls from those who have not yet discovered the benefits of Al Hilal Banking services. Our friendly Contact Center agents can give you information about our full range of Shariah compliant banking products and respond to any queries.

Branches & ATMs