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Find answers to our most common queries

Apple Pay

What is Apple Pay?

Apple Pay is a digital wallet that allows customers to pay for purchases without using cash or their physical card.

How does Apple Pay work?

Apple Pay uses contactless payment Near Field Communication (NFC) technology to facilitate point-of-sale payments using iPhone and Apple Watch. Apple Pay can also be used to make online and in app payments.

Which Al Hilal Bank cards can I use on Apple Pay?

All AI Hilal Bank Credit and Debit Cards can be used on Apple Pay.

How many Al Hilal Bank cards can be added to Apple Pay?

You can add up to 12 cards on iPhone XR, iPhone XS and iPhone XS Max, iPhone 8, iPhone 8 plus, Apple Watch series 3 and Apple Watch Series 4. Eight cards can be added on all other Apple devices.

Can I add the same Al Hilal Bank card on multiple Apple devices?

The same card can be added to multiple unique devices.

Will Apple Pay transactions get approved when my Al Hilal Bank card is blocked?

No, all transactions on a blocked card will be declined.

What do I do if I lose my Apple device?

If your Apple device is lost or stolen, you can suspend or delete the card through or through AI Hilal Bank Contact Centre.

Only compatible with selected Apple devices. For an updated list, click here

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