Overview

At Al Hilal Bank, we are committed to safeguarding the integrity of your information. Our safe banking practices go hand in hand with your continued support. Whether you’re using mobile or internet banking, making a withdrawal from a branch or an ATM, it is essential to be vigilant and observe some basic precautions to ensure a safe banking experience.

To begin with, it is critical to keep your contact details updated in our database, so that security alerts from Al Hilal Bank don’t go awry. When travelling overseas with restricted phone messaging, for example, ensure that your email address is also registered for communications with the bank.

Your online security is a priority at Al Hilal Bank. All information provided by you while visiting our website is kept strictly confidential to prevent unauthorised use. You can rest assured that all sensitive personal details you supply – whether via phone, mail or the internet – is treated with utmost care and respect for your privacy.

Al Hilal Bank has the most advanced physical, electronic and procedural safeguards in place for your protection. Our operational and data processing systems are contained in a secure, access-controlled environment. Furthermore, we have implemented security controls, such as firewalls, intrusion detection and intrusion prevention, to protect our systems, our networks and all of your information. Our security systems constantly monitor Al Hilal’s web server to ensure that your accounts remain safe and secure.