Protect Your Password
Passwords should be your best-kept secrets
Passwords are used to authenticate your identity. A lost or leaked password can result in the misuse of your personal information, bank account information, and social contacts and correspondence.
Do
- Change your passwords regularly
- If you suspect that your internet banking password has been compromised, change it immediately and report the incident to Al Hilal Bank.
- Disable Auto Complete or Remember Password options in your internet browser while accessing internet banking systems.
- Always close the internet browser window once you have logged out of the internet banking site.
- Change your passwords regularly
- If you suspect that your internet banking password has been compromised, change it immediately and report the incident to Al Hilal Bank.
- Disable Auto Complete or Remember Password options in your internet browser while accessing internet banking systems.
- Always close the internet browser window once you have logged out of the internet banking site.
Don’t
- Disclose your PIN or password to anyone else, including Al Hilal Bank staff. (Note: We will NEVER ask for these details.)
- Use your birth date or name as your PIN or password. Internet passwords should be alpha numeric (including letters and numbers, for example, pencil37).
- Store passwords on your computer.
- Please report any suspected privacy abuses or other related security issues to 600 52 2229 (within the UAE) or +97126356020 (internationally). Please remember that Al Hilal Bank will never ask for personal information such as passwords and PINs.