Rest assured, we'll keep you safe and secure

Protect Your Password

Passwords should be your best-kept secrets

Passwords are used to authenticate your identity. A lost or leaked password can result in the misuse of your personal information, bank account information, and social contacts and correspondence.

Do

  • Change your passwords regularly
  • If you suspect that your internet banking password has been compromised, change it immediately and report the incident to Al Hilal Bank.
  • Disable Auto Complete or Remember Password options in your internet browser while accessing internet banking systems.
  • Always close the internet browser window once you have logged out of the internet banking site.
  • Change your passwords regularly
  • If you suspect that your internet banking password has been compromised, change it immediately and report the incident to Al Hilal Bank.
  • Disable Auto Complete or Remember Password options in your internet browser while accessing internet banking systems.
  • Always close the internet browser window once you have logged out of the internet banking site.

Don’t

  • Disclose your PIN or password to anyone else, including Al Hilal Bank staff. (Note: We will NEVER ask for these details.)
  • Use your birth date or name as your PIN or password. Internet passwords should be alpha numeric (including letters and numbers, for example, pencil37).
  • Store passwords on your computer.
  • Please report any suspected privacy abuses or other related security issues to 600 52 2229 (within the UAE) or +97126356020 (internationally). Please remember that Al Hilal Bank will never ask for personal information such as passwords and PINs.

Branches & ATMs

Search by city