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Just download the app on the App Store or Play Store and have an active UAEPass to get started. Alternatively, you can scan your Emirates ID and Passport from the app.

You must be at least 18 years old to open a savings account and at least 21 years old to open a current account. For those below 18, accounts will have to be opened by a natural parent. An account opened by the father will have full functionality. An account opened by the mother, under the grantor principle of Shariah, will be considered a gift account. The child will only be able to receive and send funds from/to the mother.

The bundle account includes a savings account and a current account. Should you want to opt-out, you can close either one. Both accounts are provided at no fee. There is an option to open an account for your child(ren). If you are between 18 and 21, only savings accounts can be opened.

By opening two accounts, the customer is saving time opening additional accounts. They can immediately benefit from any promotion related to profit distribution on savings accounts.

You will be notified within 48 hours (or two working days) of after submitting the application.

Bank operational checks are performed on your ID. In case you have a child, we are establishing the relationship across all our systems.

As a first step, you need to complete your registration on UAEPASS and allow documents such as PP (UAE/GCC only), EID and VISA (Expats only). Once you are a verified UAEPASS customer, you can use the APP to onboard seamlessly on the Al Hilal App.

To learn more about the Common Reporting Standard in the UAE click here.

No, UAEPASS will not allow document validation if your documents are expired.